The Upside

Author: Erin Halper

Thought Leadership

Is it time to break up?

We all know how it feels at that distinct moment when you know it’s time to move on from a client. The hardest part, however, is taking that first step in walking away.  Starting today, I want you to get comfortable walking away as soon as you think about doing it. The delay between thought

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Thought Leadership

Do you know the 3 Cs?

At my wedding, my father-in-law made a memorable speech about the 3 Cs… …and it always stuck with me. He said, “To maintain a strong marriage, you need the 3 Cs: Communication, Commitment and Compromise. If one of these breaks down, the whole marriage breaks down. It’s just that simple.” And almost 13 years of

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Thought Leadership

Experimenting on difficult clients

Not all clients are created equal. Some are going to be absolute dreams.Some will be pains, but you love them anyway.Some never pay on time, but the money always ends up coming in.And some aren’t even worth the money… …or are they? There is so much value in being able to identify a bad client

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Thought Leadership

Whom do you trust?

One of our members, a branding consultant, was having trouble with a client who couldn’t quite figure out whom to trust. The client would get excited about the advisory she was receiving from the consultant, only to come back a week later saying that her friends and colleagues had a difference of opinion and now

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Thought Leadership

What I learned in 5 years of running The Upside

It’s hard to believe that this week I get to celebrate The Upside’s fifth anniversary! I started The Upside in 2017 because I had a nagging drive to make an impact and change the way working works. Quite frankly, I’m kind of pinching myself that The Upside has made it this far. I owe our success to

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